Effective Date: June 29, 2026
Welcome to NCB Software (“NCB Software”, “we”, “our”, or “us”).
These Terms of Service (“Terms”) govern your access to and use of our website, software products, documentation, downloads, and related services. By accessing our website or using any of our products or services, you agree to be legally bound by these Terms. If you do not agree with these Terms, you must discontinue use of our website and services immediately.
Acceptance of These Terms
By accessing this website, downloading any software, purchasing a license, or using any service provided by NCB Software, you confirm that you have read, understood, and accepted these Terms of Service.
If you are using our products on behalf of a company or other legal entity, you represent that you have the authority to bind that organization to these Terms.
Eligibility
You must be at least 18 years of age, or the legal age required in your jurisdiction, to purchase or use our commercial software products.
By using our services, you represent that you meet these requirements.
Our Services
NCB Software develops and distributes software products, including WordPress plugins, digital tools, updates, documentation, and related technical support services.
We reserve the right to modify, suspend, discontinue, or replace any product or service at any time without prior notice.
User Responsibilities
You agree to use our website and software only for lawful purposes.
You agree that you will not:
- Violate any applicable laws or regulations.
- Attempt to gain unauthorized access to our systems.
- Reverse engineer, decompile, or modify our software except where expressly permitted by law.
- Distribute malicious software or harmful code.
- Use our products in any manner intended to disrupt our services.
- Misrepresent your identity or affiliation.
- Attempt to bypass licensing or security mechanisms.
You are solely responsible for your use of our products and services.
Intellectual Property
All content available through this website, including but not limited to software, source code, graphics, logos, documentation, text, designs, trademarks, icons, images, and branding, is the exclusive property of NCB Software or its licensors.
Nothing contained in these Terms grants ownership of any intellectual property.
Except where expressly permitted, no content may be copied, reproduced, distributed, modified, published, or exploited without our prior written permission.
Software Licensing
The use of our software is governed by the applicable End User License Agreement (EULA) provided with each product.
Purchasing a license grants you a limited, non-exclusive, non-transferable, and revocable right to use the software in accordance with its license terms.
Ownership of the software remains exclusively with NCB Software.
Payments
Payments for our products are securely processed through authorized third-party payment providers, including Freemius.
NCB Software does not store or process your payment card information.
Prices, taxes, currencies, and payment methods may change at any time without prior notice.
Refunds
Refund requests are governed by our Refund Policy.
Where purchases are processed through third-party platforms, refunds may also be subject to the policies and procedures of those providers.
Product Updates
We may release updates, bug fixes, security patches, new features, or product improvements at our sole discretion.
We do not guarantee that updates will be released on any specific schedule or that every product will continue to receive updates indefinitely.
Technical Support
Technical support is provided for eligible products and licensed customers.
NCB Software reserves the right to determine the scope, availability, and duration of support services.
Support does not include custom development, third-party software configuration, server administration, or services outside the intended functionality of our products unless explicitly agreed in writing.
Third-Party Services
Our products may integrate with or depend upon third-party software, platforms, APIs, hosting providers, or WordPress itself.
NCB Software is not responsible for the availability, security, performance, or continued operation of any third-party service.
Changes made by third parties may affect the compatibility or functionality of our products.
Website Availability
We strive to keep our website and services available at all times.
However, we do not guarantee uninterrupted availability and may temporarily suspend access for maintenance, upgrades, security reasons, or circumstances beyond our control.
Disclaimer of Warranties
Our website, software, documentation, and services are provided on an “AS IS” and “AS AVAILABLE” basis.
To the fullest extent permitted by law, NCB Software disclaims all warranties, whether express, implied, statutory, or otherwise, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, reliability, or uninterrupted operation.
We do not warrant that our products will be error-free, compatible with every software environment, or suitable for every intended use.
Limitation of Liability
To the fullest extent permitted by applicable law, NCB Software shall not be liable for any direct, indirect, incidental, consequential, special, exemplary, punitive, or economic damages arising from or relating to the use or inability to use our website, products, or services.
This includes, without limitation:
- Loss of profits.
- Loss of revenue.
- Business interruption.
- Data loss.
- Security incidents.
- System failures.
- Downtime.
- Loss of goodwill.
In any event, the total liability of NCB Software shall not exceed the amount actually paid by you for the specific product giving rise to the claim.
Indemnification
You agree to defend, indemnify, and hold harmless NCB Software, its owners, affiliates, licensors, partners, employees, contractors, and representatives from any claims, damages, liabilities, costs, expenses, or legal fees arising out of:
- Your use of our products or services.
- Your violation of these Terms.
- Your violation of applicable law.
- Your infringement of any third-party rights.
Termination
We reserve the right to suspend or terminate your access to our website, products, licenses, or services at any time if we reasonably believe that you have violated these Terms or engaged in unlawful, fraudulent, abusive, or harmful activity.
Termination does not affect any rights or obligations that accrued prior to termination.
Governing Law
These Terms shall be governed and interpreted in accordance with the applicable laws governing NCB Software, without regard to conflict of law principles.
Any disputes arising from these Terms shall be resolved exclusively by the competent courts having jurisdiction over NCB Software, unless mandatory law provides otherwise.
Changes to These Terms
NCB Software reserves the right to modify these Terms of Service at any time.
Updated versions will become effective immediately upon publication unless otherwise stated.
Your continued use of our website or products after any modification constitutes your acceptance of the revised Terms.
Contact Us
If you have any questions regarding these Terms of Service, please contact us.
Support
support@ncbsoftware.com
General Inquiries
info@ncbsoftware.com
NCB Software